Evento

Digitalisation of Services and Digital Transformation

Jorge Rodriguez

Covid19 brought not only the lockdown and new social challenges, but a forced transformation in the way municipalities have to offer and execute their services, to provide citizens with the fulfilment of needs under completely new circumstances.

Several services in administrations around the world have been dealing with digital transformation processes, where some have been very successful, and others still need to improve. Challenges are countless and support is always needed.

In this session you will get in contact with German and Global experts who will show you examples of Public Services Digitalisation and share their process with you.

Recommendations, learnings, Do´s and Dont´s will be shared and topics for the Digitalisation of Public Services working group will be defined.

Come join the Digitalisation Cluster and participate in the Digitalisation of Public Services Working Group to meet experts, and other municipality teams to exchange experiences, learn from each other and share your case with potential partners and supporters.

Time (CET)

Agenda 

10:45 

Technical check-in of participants 

11:00 

Opening and welcome words
Fatina Toukan, Connective Cities, GIZ 

11:10 

Survey of participation

11:25

Smart City and Digital Services
Jorge Rodriguez, Head of Innovation, DesignThinkers Group Spain

11:45 

Project Ideas / Challenge
Write down your project idea / challenge you want to tackle 

12:10 

Funding Sources

12:15

Networking

12:25 

Wrap up and closing 

12:30 

End of the event 

 

Event language: English

We are looking forward to your active participation!

 

 

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