Digital Literacy Strategies Design

Digital Literacy builds the capacity that citizens can have to learn and interact with digital public services. Even If citizens in your municipality own a mobile phone or laptop but do not know how to properly use them it will not be possible for them to use your Digital Public Services.

All digital public services should have a Digital Literacy Strategy and provide permanent support to guarantee citizens have access and can use them. Digital training, mentors programs, public learning programs, school focus on digital literacy, and community collaboration are some of the elements that can help you design a digital literacy strategy for your municipality.

Come join the Digitalisation Cluster and participate in the Digital Literacy Working Group to meet experts, and other municipality teams to exchange experiences, learn from each other, and design your strategy to foster Digital Literacy in your community